Mobile / Sports
This policy covers how bdtak1 collects, stores and uses the information tied to your account — from registration details to wallet activity involving bKash, Nagad or Rocket. Access to our platform and the rights described here depend on your local law and eligible region.
When you open an account with us, we collect the details you provide directly — your name, contact information and the credentials you use to log in. We also record transaction activity tied to your chosen payment method, whether that is bKash, Nagad, Rocket or Bank Transfer. This record helps us verify deposits, process withdrawals and respond to account queries accurately. Beyond registration data, we collect device and session data — the type of device you use, your browser session and the pages you visit within the platform. This data helps us keep the account experience consistent across mobile and desktop. We do not sell this information to third parties for their own marketing purposes. Data we hold is retained for as long as your account remains active and for any period required under applicable law in supported regions. If you close your account, we retain only what we are legally required to keep. Availability of all services described here depends on your local law and the eligible regions we serve.
Transaction records linked to bKash deposits and withdrawals are stored securely in your account history and used only for payment verification and dispute resolution.
Nagad wallet activity is logged to your account in the same way as other payment methods — visible in your transaction record after login, not shared with unrelated third parties.
Rocket payment references are retained alongside your account record for the period required by applicable rules in supported regions.
Bank Transfer details you provide are used solely to process the transaction you initiate. We do not store full bank credentials beyond what the transfer itself requires.
This policy applies to activity on bdtak1 and the services we operate directly. It does not extend to third-party sites, payment processors or external services you reach through links on our platform. Understanding what falls inside and outside this policy helps you know where to direct any data-related question.
All data collected when you register, log in or update your account details falls within this policy. That includes your email, phone number and the security credentials you set.
Payment records for bKash, Nagad, Rocket and Bank Transfer transactions processed through our platform are covered here. The payment provider's own privacy terms also apply on their side.
Pages you visit, game sessions you open and sports markets you browse within our platform generate session data that this policy covers. Game content supplied by studios like Habanero or Spadegaming is played on our platform; those studios are not given your personal account data.
Any external site, app or service you reach by leaving bdtak1 operates under its own privacy terms. We have no control over how those services handle your data once you leave our platform.
You have practical options when it comes to the data we hold on your account. The most straightforward starting point is your account dashboard — after login, your personal details, contact information and transaction history are visible there, and you can update most fields directly without contacting support. If you find an error in your account details that you cannot correct yourself through the dashboard, our support channel is the right place to raise it. We will review the request and confirm any change made. For questions about what specific data we hold, or to ask us to restrict how we use it, you can submit a written request through the contact paths listed in the Support section of this page. We aim to respond to data queries within a reasonable period, though timelines may vary depending on the nature of the request and applicable regional requirements.
Log in and open your account dashboard to see the personal details and transaction history we hold. The current state of your account data is shown there after authentication.
Most profile fields can be edited directly in account settings. For fields locked after verification, contact support with the correction you need and we will process it.
Send a written query through our support contact path if you want to know exactly what data we hold or how a specific piece of information is being used.
If you want us to limit how we process certain data, submit that request in writing. We will review it against our obligations under applicable regional law and respond accordingly.
If you have a question specifically about how your data is handled, or you want to exercise any of the rights described in this policy, the paths below are the right channels. Keep your account reference ready when you reach out — it helps us locate your record without delay.
Open the live chat widget from your account dashboard to raise a privacy question in real time. Have your registered contact detail ready so the agent can verify your account.
Send a written privacy request to our support email address, which is shown inside your account under the Help section after login. Written requests create a clear record of your query.
The dashboard is the first place to check — your data, transaction records and account settings are all visible there. Many data questions can be answered without contacting support at all.
We apply standard security measures to protect the data stored in your account. Sessions are encrypted during transmission, and account access is protected by the credentials you set at registration. We do not share your personal information with parties outside the scope described in this policy.
We use cookies to keep your session active and to understand which parts of the platform you use most. You can adjust cookie preferences in your browser settings; some features may behave differently if cookies are disabled.
We keep account data for as long as your account is active and for whatever additional period applicable law in supported regions requires. Closed accounts are reduced to the minimum legally required record.
Within bdtak1, access to your account data is limited to the teams that need it to operate your account — payment verification, account support and security review. It is not shared broadly inside the organisation.
To request a correction, restriction or deletion of your data, use the written support contact path. We will confirm receipt and respond within the timeframe our obligations require for your region.
The questions below reflect what we hear most often about how bdtak1 handles account data, wallet records and your rights under this policy. If your question is not covered here, use the support contact paths listed above.
We collect the details you enter at registration — name, contact information and login credentials. Once you start transacting, we also record payment activity for bKash, Nagad, Rocket and Bank Transfer deposits and withdrawals, along with session data from your visits to the platform.
Yes. Log in and open your account dashboard — your personal details, contact information and transaction history are displayed there. For data that is not visible in the dashboard, submit a written request through the support email shown in your account's Help section.
We do not sell your personal data to third parties for their own marketing. Payment processors like bKash or Nagad receive only the transaction reference needed to complete the transfer you initiate. Game studios supplying content to our lobby are not given your personal account data.
When you close your account, we reduce the data we hold to the minimum required by applicable law in your eligible region. We do not retain full account records beyond what those legal obligations require. The specific retention period may vary by region.
Log in and go to account settings — most profile fields can be updated directly there. For fields that are locked after verification, contact support through live chat or the support email shown in your account. We will review your correction request and confirm the update.
This policy applies to activity on bdtak1 regardless of where you access it from. However, the rights available to you and the services we can offer depend on your local law and the eligible regions we serve. Access from Bangladesh is subject to local regulations.